Shipping Policy

At AzGlamour, we are committed to providing a smooth and hassle-free shopping experience. This shipping policy outlines everything you need to know about how we ship our products, including delivery times, rates, and any other essential details.

1. Shipping Methods and Rates

We offer several shipping options to meet your needs. Shipping costs depend on your location, the weight of your order, and the selected delivery method.

  • Standard Shipping:

    • Estimated delivery time: 5-7 business days
    • for orders under this threshold.

  • Express Shipping:

    • Estimated delivery time: 2-3 business days

  • International Shipping:

    • Estimated delivery time: 7-14 business days
    • Rates depend on the destination. Shipping fees are calculated at checkout.

2. Order Processing Time

Once your order is placed, our team will begin processing it immediately. Please allow up to 1-2 business days for order processing. Orders placed on weekends or holidays will be processed the next business day.

  • After processing, your order will be shipped according to your selected shipping method.

3. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment in real time. You can track the progress of your order through our website or directly via the courier’s tracking system.

4. Shipping Delays

While we strive to ensure timely delivery, unforeseen circumstances (e.g., weather, holidays, or postal carrier delays) may occasionally cause delays. If your order is delayed, we will notify you via email and do our best to resolve the issue as quickly as possible.

5. Shipping Restrictions

  • We currently ship to [list of countries or regions]. If your country is not listed, please contact us for shipping options.
  • Certain products may have shipping restrictions due to their nature (e.g., liquids or fragile items). Please check product details before purchase.

6. Packaging

We pack our products with care to ensure they arrive safely. In case of damaged or missing items, please contact our customer support team immediately.

7. Customs and Duties (For International Orders)

  • Import Duties and Taxes: Any customs duties, taxes, or import fees are the responsibility of the customer. These fees may be charged once the shipment reaches your country, and they are not included in the shipping charges.
  • Please check with your local customs office for more information regarding potential duties or taxes.

8. Lost or Stolen Packages

We are not responsible for lost, stolen, or delayed packages once they have been delivered to the address provided. However, we will assist in tracking down any issues with the delivery service if needed. If you suspect your package is lost or stolen, please contact us and the shipping carrier directly.

9. Address Accuracy

To ensure accurate delivery, please double-check that your shipping address is correct before finalizing your order. We are not responsible for delays or issues arising from incorrect or incomplete shipping information provided at checkout.

10. Contact Us

If you have any questions or concerns regarding shipping, please don’t hesitate to contact our customer service team:

  • Email: azglamourbeauty@gmail.com
  • Phone: +92 370 5286205